Customer Reviews

Of course it’s easy for us to say Puroserve is the best water conditioning company in Los Angeles. But we can back it up with REAL REVIEWS from REAL CUSTOMERS. Below are the original 4 and 5 star reviews originally published on Yelp, Google My Business, Facebook and Houzz.

Scroll to the bottom of the page if you prefer to write a review and have it published on this page.

Rated 5 out of 5 based on 19 reviews.
  • 5 / 5

    I needed parts and technical help for my existing system. When I called John at Puroserve, I found him to be very knowledgeable, extremely polite, very professional, direct and honest. He showed me that honest and caring people still exist.
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  • 5 / 5

    We have been using Puroserve for water softening for years with excellent service and products. We recently had a problem with our hot water tank and John and his team took care of it as quick as possible! We received service I quite honestly haven’t received in this industry or any other industry for that matter in over 25 years!!! It’s a breath of fresh air to see a company still operates with such quality and integrity which is unparalleled today! We will trust Puroserve with all our future water needs! Thanks to John and the Puroserve team!

  • 3 / 5

    Had a skipped delivery. John contacted me upon seeing poor review. I am hoping for smooth service going forward, as I rely on this soft water to protect my fixtures and tankless water heater from expensive scale damage.

  • 5 / 5

    Good price, excellent service,quick install.Works really good,noticed a difference in our water immediately.These guys know their business.

  • 5 / 5

    On time service, friendly office staff, fair price! We have an under the sink r/o system and the water it makes tastes better than buying bottled water. Simply amazing. We also had them tie into the refrigerator ice line and our ice cubes are noticeably clear.

    The service is quick and thorough and they work with your schedule I even get reminded ahead of time when service is due. The service technician was very helpful in explaining to me how these systems work and what filters are being changed and why.

    Over all we are very happy with our drinking water and appreciate the responsive, honest, and fairness we receive. Thank you Puroserve!

  • 5 / 5

    Geoff and John Foley are consummate professionals. Their PUROSERVE company is an outstanding company .

  • 5 / 5

    We just had our system installed a few weeks ago and we LOVE IT!!!!! On top of the system being great the company’s professionalism, efficiency and workmanship were even more amazing! Thank you very much!!!!

  • 5 / 5

    I was getting white spotting and hard water stains on everything! Puroserve came out a fit my house with a softener and drinking water system. The water feels amazing and tastes phenomenal. They deliver salt to me, change my filters, and I don’t have to lift a finger. Service is so on point, and the office staff is very sweet. I spoke with Anna and Maggie. Thank you very much!

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