Customer Reviews

Of course it’s easy for us to say Puroserve is the best water conditioning company in Los Angeles. But we can back it up with REAL REVIEWS from REAL CUSTOMERS. Below are the original 4 and 5 star reviews originally published on Yelp, Google My Business, Facebook and Houzz.

Scroll to the bottom of the page if you prefer to write a review and have it published on this page.

Rated 5 out of 5 based on 33 reviews.
  • 5 / 5

    We had drinking water systems installed with hot and cold coolers at 2 locations in our business. The water is great, we were able to remove a whole wall of bottles that we had to store and utilize that space. I could’nt be happier. And we are saving a pretty penny.

  • 5 / 5

    I can’t say enough about these guys! For a home, we have a moderately complicated water system that Puro serve installed and manages. Anytime I have a problem they’re able to send a tech out immediately and I always have questions which they kindly answer in layman‘s terms. Tonight I had a problem installing a new cartridge in my instant hot and I texted John, the owner of the company. He immediately called me and walked me through what I needed to do to fix my problem. And of course, he was right and it was successfully fixed! Two GIGANTIC thumbs up to Puroserve!

  • 5 / 5

    My wife and I just purchased the whole home filter system with the bolt on soft water system and we also purchased the water alkalizer for drinking water. I can’t even begin to describe the difference this system has made in my life; to begin, I suffer from end stage renal failure. For those of you that go through this dreaded disease there’s so many side effects you think there’s no possible way anything can help. For one, pervasive body rashes and itching are a predominant side effect when the kidneys are failing. The combination of filtrated water and soft water have made my skin soft, my rashes all but disappear and the itching minimized. The drinking water piece has not only given me more energy, my kidney numbers, in some cases appear to be getting better. Admittedly this is not a cure for kidney disease but it certainly makes the journey a lot more pleasant. I can’t think of the guys at Puroserv enough. Bless the day that John Foley came in my life. Thanks guys!

  • 5 / 5

    John, Jimmy, Danny, Tony, and the rest were awesome in installing our water softener. Customer service was top notch and the unit is working flawlessly. I can’t thank them enough.

  • 5 / 5

    I needed parts and technical help for my existing system. When I called John at Puroserve, I found him to be very knowledgeable, extremely polite, very professional, direct and honest. He showed me that honest and caring people still exist.
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  • 5 / 5

    We have been using Puroserve for water softening for years with excellent service and products. We recently had a problem with our hot water tank and John and his team took care of it as quick as possible! We received service I quite honestly haven’t received in this industry or any other industry for that matter in over 25 years!!! It’s a breath of fresh air to see a company still operates with such quality and integrity which is unparalleled today! We will trust Puroserve with all our future water needs! Thanks to John and the Puroserve team!

  • 3 / 5

    Had a skipped delivery. John contacted me upon seeing poor review. I am hoping for smooth service going forward, as I rely on this soft water to protect my fixtures and tankless water heater from expensive scale damage.

  • 5 / 5

    Good price, excellent service,quick install.Works really good,noticed a difference in our water immediately.These guys know their business.

  • 5 / 5

    On time service, friendly office staff, fair price! We have an under the sink r/o system and the water it makes tastes better than buying bottled water. Simply amazing. We also had them tie into the refrigerator ice line and our ice cubes are noticeably clear.

    The service is quick and thorough and they work with your schedule I even get reminded ahead of time when service is due. The service technician was very helpful in explaining to me how these systems work and what filters are being changed and why.

    Over all we are very happy with our drinking water and appreciate the responsive, honest, and fairness we receive. Thank you Puroserve!

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